Reports

Workbook: Data-Driven Decision Making – Exploring Outcomes Indicators

Data, Nonprofit, Outcomes, Program Evaluation

In 2013, NTEN partnered with Idealware to create Getting Started With Data-Driven Decision Making: A Workbook. The workbook has since been downloaded and used by diverse organizations in the U.S. and beyond. They frequently use the workbook and processes it outlines in NTEN Labs, one-day, hands-on workshops. NTEN even uses the workbook internally.

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Reports

Connecting the Dots of Nonprofit Engagement Data: A Closer Look at Practices, Challenges, and Opportunities

Engagement, Nonprofit, Technology

Nonprofit organizations are looking beyond traditional data toward information about constituent participation and engagement. Such data might include volunteer activity, e-newsletter activity, Facebook or Twitter mentions, online petitions or pledge activities, event attendance and interaction among constituents, to name only a few. NTEN and Avectra sought input from 10 nonprofits and associations that vary in size and work across many programmatic areas for specific examples of how they are collecting, managing and sharing engagement data — and how it impacts their work.

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Reports

The 2013 “Getting Started With Data-Driven Decision Making” Workbook

Data, Nonprofit, Outcomes

Getting started isn’t a trivial process, however. What metrics will be useful and actionable—but not require a ton of time to collect and understand? How do you define and communicate data in order for your organization to make decisions?
This workbook will help you with those questions.

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Reports

The Landscape of Salesforce for Nonprofits: A Report on the Current Marketplace for Apps (2015 Update)

Mobile App, Nonprofit, Technology

Salesforce CRM has the potential to be a powerful tool for nonprofits. But is it right for your organization? How can you transform it into the engine that powers your fundraising and constituent engagement? How can you make it work for you?

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Reports

Technologies and Practices for Managing Outcomes: Lessons From Large Nonprofits

Nonprofit, Outcomes, Technology

As part of a larger research project funded by the Bill & Melinda Gates Foundation, Idealware created a new report to demystify the outcomes management process and guide nonprofits through the questions they need to ask themselves as they consider the strategy and technology behind how they measure outcomes.

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Reports

A Consumers Guide to Case Management Systems

Case Management, Nonprofit, Social Workers, Technology

In this report Idealware examines five widely-used, generalized systems identified through interviews with human services professionals, consultants, academics, and other experts in this field. They also provide a glimpse into the types of systems available and what they typically do to help you get a sense of what to look for in a case management system. They then dive in for a closer look at specific systems and do an apples-to-apples comparison of features to help you understand what might work for you and what differentiates each system.

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Reports

Implementing a New Website: Planning Your Approach

Nonprofit, Technology, Web Design

Idealware created this workbook to guide your organization through the website redesign process, better prepare you to work with the web developer you've chosen, and help you plan your web content for launch.

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Reports

The Reality of Measuring Human Service Programs: Results of a Survey

Data, Outcomes, Social Services

The public conversation about measuring programs is often theoretical, focusing on what organizations could or should do rather than on tactics for success. At Idealware, they were curious about the opposite—what specific tactics are organizations using to measure their programs? What are the barriers? To find out, in the summer of 2013 they created and distributed a survey to human service organizations on their own mailing list—generally small to mid-sized organizations—to learn how they were actually using technology to measure and evaluate the outcomes of their programs.

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Reports

Understanding Software for Program Evaluation

Nonprofit, Program Evaluation , Technology

The fact is that program evaluation really is a strategy, not software. To help nonprofits in this area of technology, Idealware researched and wrote a new report, Understanding Software for Program Evaluation. This handy reference guide provides overviews of the types of software that, when brought together, can enable your organization to accurately and confidently collect, measure, and monitor the outcomes and effectiveness of its programs.

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Guides

2013 Consumers Guide to Low Cost Donor Management Systems

Donor Management, Nonprofit, Technology

Fully updated for 2013 and including all-new reviews and new products, this detailed, impartial report walks through the features that might be useful, summarizes and compares 36 different donor management systems that cost $10,500 or less in the first year, and provides detailed reviews of 11 of them.

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