The public conversation about measuring programs is often theoretical, focusing on what organizations could or should do rather than on tactics for success. At Idealware, they were curious about the opposite—what specific tactics are organizations using to measure their programs? What are the barriers? To find out, in the summer of 2013 they created and distributed a survey to human service organizations on their own mailing list—generally small to mid-sized organizations—to learn how they were actually using technology to measure and evaluate the outcomes of their programs.
The fact is that program evaluation really is a strategy, not software. To help nonprofits in this area of technology, Idealware researched and wrote a new report, Understanding Software for Program Evaluation. This handy reference guide provides overviews of the types of software that, when brought together, can enable your organization to accurately and confidently collect, measure, and monitor the outcomes and effectiveness of its programs.