Reports

2015 Digital Outlook Report

Nonprofit, Technology

What does digital strategy look like in your organization? NTEN asked, and nearly 500 individuals from nonprofit organizations responded! In collaboration with Care2 and hjc, NTEN is excited to release the first ever 2015 Digital Outlook Report that captures the digital strategy landscape in nonprofit organizations, as well as strategies in 2015 for staffing, tactics, tools, and more.

See full report

Reports

The 9th Annual Nonprofit Technology Staffing & Investments Report

Nonprofit, Technology

With NTEN’s theory of change in mind, this report examines technology staffing levels, technology budgets, overall organizational approach to technology decisions, as well as technology oversight and management practices. Over 700 individuals from nonprofits participated in taking the survey, ranging from various operating budget size, staff size, and more.

See full report

Reports

2015 Digital Adoption Report

Nonprofit, Technology

Did you know that more than 60 million Americans do not have Internet access in their homes? That statistic is alarming, and is precisely what drove NTEN and Mobile Citizen to launch the first Digital Adoption Report, which provides benchmarks and qualitative data about online technology and digital inclusion efforts among nonprofits and the communities that they serve.

See full report

Reports

Workbook: Data-Driven Decision Making – Exploring Outcomes Indicators

Data, Nonprofit, Outcomes, Program Evaluation

In 2013, NTEN partnered with Idealware to create Getting Started With Data-Driven Decision Making: A Workbook. The workbook has since been downloaded and used by diverse organizations in the U.S. and beyond. They frequently use the workbook and processes it outlines in NTEN Labs, one-day, hands-on workshops. NTEN even uses the workbook internally.

See full report

Reports

Connecting the Dots of Nonprofit Engagement Data: A Closer Look at Practices, Challenges, and Opportunities

Engagement, Nonprofit, Technology

Nonprofit organizations are looking beyond traditional data toward information about constituent participation and engagement. Such data might include volunteer activity, e-newsletter activity, Facebook or Twitter mentions, online petitions or pledge activities, event attendance and interaction among constituents, to name only a few. NTEN and Avectra sought input from 10 nonprofits and associations that vary in size and work across many programmatic areas for specific examples of how they are collecting, managing and sharing engagement data — and how it impacts their work.

See full report

Reports

The 2013 “Getting Started With Data-Driven Decision Making” Workbook

Data, Nonprofit, Outcomes

Getting started isn’t a trivial process, however. What metrics will be useful and actionable—but not require a ton of time to collect and understand? How do you define and communicate data in order for your organization to make decisions?
This workbook will help you with those questions.

See full report

Reports

The Landscape of Salesforce for Nonprofits: A Report on the Current Marketplace for Apps (2015 Update)

Mobile App, Nonprofit, Technology

Salesforce CRM has the potential to be a powerful tool for nonprofits. But is it right for your organization? How can you transform it into the engine that powers your fundraising and constituent engagement? How can you make it work for you?

See full report

Reports

Technologies and Practices for Managing Outcomes: Lessons From Large Nonprofits

Nonprofit, Outcomes, Technology

As part of a larger research project funded by the Bill & Melinda Gates Foundation, Idealware created a new report to demystify the outcomes management process and guide nonprofits through the questions they need to ask themselves as they consider the strategy and technology behind how they measure outcomes.

See full report

Reports

A Consumers Guide to Case Management Systems

Case Management, Nonprofit, Social Workers, Technology

In this report Idealware examines five widely-used, generalized systems identified through interviews with human services professionals, consultants, academics, and other experts in this field. They also provide a glimpse into the types of systems available and what they typically do to help you get a sense of what to look for in a case management system. They then dive in for a closer look at specific systems and do an apples-to-apples comparison of features to help you understand what might work for you and what differentiates each system.

See full report

Reports

Implementing a New Website: Planning Your Approach

Nonprofit, Technology, Web Design

Idealware created this workbook to guide your organization through the website redesign process, better prepare you to work with the web developer you've chosen, and help you plan your web content for launch.

See full report