Case Studies

Collected Voices: Data-Informed Nonprofits

Data, Nonprofit, Program Evaluation , Technology

This is not a report, per se; it isn’t a guide or a handbook. Just as these participants plan to continue working on the ways their organizations collect and use data, we hope that this collection can serve you and your team in learning about what others are doing and where you may go next.

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Case Studies

Unleashing Innovation: Using Everyday Technology to Improve Nonprofit Services

Innovation, Nonprofit, Technology

MAP for Nonprofits and Idealware came together for an exciting research project that paves the way for organizations to use technology in innovative ways to deliver services and advance their missions.

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Industry Articles

Funding Technology Projects

Fundraising, Nonprofit, Technology

The unfortunate reality of technology funding is this: There is no magical technology funder out there. So when you hire a new employee, you’re on your own to find a computer for them, and all the software for it and licenses for any databases or systems you use, and those costs add up quickly. To fund such technology, you need to be creative and look beyond foundation support. How can you reduce technology costs and raise technology money at the same time? 
Just as there’s no magical technology funder, there’s no silver funding bullet, either. But there are a couple of steps you can take to help. Let’s look at them one at a time.

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Industry Articles

From Like to Love: Developing An Online Engagement Strategy

Engagement, Nonprofit, Technology

The numbers are important—likes, follows, retweets all show that your audience is paying attention—but it’s easy to fall into the trap of thinking that numbers are the goal when what you really want is bigger. Engagement—interaction that is meaningful and furthers your organization’s impact—is what your communications need to deliver.

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Reports

2015 Digital Outlook Report

Nonprofit, Technology

What does digital strategy look like in your organization? NTEN asked, and nearly 500 individuals from nonprofit organizations responded! In collaboration with Care2 and hjc, NTEN is excited to release the first ever 2015 Digital Outlook Report that captures the digital strategy landscape in nonprofit organizations, as well as strategies in 2015 for staffing, tactics, tools, and more.

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Reports

The 9th Annual Nonprofit Technology Staffing & Investments Report

Nonprofit, Technology

With NTEN’s theory of change in mind, this report examines technology staffing levels, technology budgets, overall organizational approach to technology decisions, as well as technology oversight and management practices. Over 700 individuals from nonprofits participated in taking the survey, ranging from various operating budget size, staff size, and more.

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Reports

2015 Digital Adoption Report

Nonprofit, Technology

Did you know that more than 60 million Americans do not have Internet access in their homes? That statistic is alarming, and is precisely what drove NTEN and Mobile Citizen to launch the first Digital Adoption Report, which provides benchmarks and qualitative data about online technology and digital inclusion efforts among nonprofits and the communities that they serve.

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Reports

Workbook: Data-Driven Decision Making – Exploring Outcomes Indicators

Data, Nonprofit, Outcomes, Program Evaluation

In 2013, NTEN partnered with Idealware to create Getting Started With Data-Driven Decision Making: A Workbook. The workbook has since been downloaded and used by diverse organizations in the U.S. and beyond. They frequently use the workbook and processes it outlines in NTEN Labs, one-day, hands-on workshops. NTEN even uses the workbook internally.

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Reports

Connecting the Dots of Nonprofit Engagement Data: A Closer Look at Practices, Challenges, and Opportunities

Engagement, Nonprofit, Technology

Nonprofit organizations are looking beyond traditional data toward information about constituent participation and engagement. Such data might include volunteer activity, e-newsletter activity, Facebook or Twitter mentions, online petitions or pledge activities, event attendance and interaction among constituents, to name only a few. NTEN and Avectra sought input from 10 nonprofits and associations that vary in size and work across many programmatic areas for specific examples of how they are collecting, managing and sharing engagement data — and how it impacts their work.

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Reports

The 2013 “Getting Started With Data-Driven Decision Making” Workbook

Data, Nonprofit, Outcomes

Getting started isn’t a trivial process, however. What metrics will be useful and actionable—but not require a ton of time to collect and understand? How do you define and communicate data in order for your organization to make decisions?
This workbook will help you with those questions.

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