Social workers, imagine if a child’s case file could talk to you. What would you ask it? What hidden secrets would you want it to tell you about the kids you care so much about?

So I ask you, in Social Services, “How are you innovating in your field?” “How are you progressing services for your clients?” “What are you doing to embrace change and move the field forward?” If you are resisting change and innovation and still operating on antiquated processes then you are most likely putting your clients through an unnecessary painful process. Let’s leverage technology to move the system forward in amazing ways that benefit our vulnerable families and clients; just like our dentists did for us.

The one constant in today’s workplace is change. And the driving force behind change often is technology. Leaders in the field of social and human services need to embrace the opportunities that technology offers to agencies, their staff and, most importantly, the clients they serve.