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In this report Idealware examines five widely-used, generalized systems identified through interviews with human services professionals, consultants, academics, and other experts in this field. They also provide a glimpse into the types of systems available and what they typically do to help you get a sense of what to look for in a case management system. They then dive in for a closer look at specific systems and do an apples-to-apples comparison of features to help you understand what might work for you and what differentiates each system.
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