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Our social services experts share helpful tips and articles about using technology to empower your organization.

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Featured Resource

Case Studies Lenoir County Cuts Child Welfare Turnover by 77% with Document Management

In 2006, Lenoir County Department of Social Services (DSS) had a 73% turnover rate within its Child Welfare unit because documentation requirements and emotional stress were taking such a big toll on social workers. At fault was a manual, paper-based process. Now, workers have access to office-based and field-based document management solutions that give them more time to focus on engaging clients, building trust, and delivering quality service. The change helped reduce turnover to 17%.

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